We appreciate your interest in our company, and our products and services. And we want you to feel secure whenever you visit our website, also with regards to the protection of your personal data.
The protection of your personal data is our main concern
We take the protection of your personal data very seriously, and compliance with applicable legislation is a matter of course for us. We want you to know when and what data we record and process and how we use it. We have taken technical and organisational measures to ensure that the rules on data protection are followed both by our external service providers and by us.
Personal data is information about your identity. It includes, for example, information such as name, address, telephone number, or e-mail address. When you use our website, as a starting point, it is not necessary that you disclose personal information. In some cases, however, we need your name, your address and other details, so we can deliver the services that you are looking for. The same applies, for example, if we need to send information or answer individual questions. When necessary, we will draw your attention to it. We only record and process the information that you have voluntarily shared with us or that is automatically recorded by using the Internet (e.g. cookies, browser information). If you make use of specific services, we only record, process and use the information necessary to provide the particular service. If we ask you for more information, it is on a voluntary basis whether you want to give it to us. Recording, processing and use of personal data is only performed so that we can deliver the desired services or service and to safeguard our own legitimate business interests.
We record, process and use the personal data which you have given us exclusively for the purposes that we have communicated to you. Personal data is not transferred to any third party without your consent. Recording, processing and use of personal data, as well as the transfer of it to State institutions and authorities who are entitled to receive such information, is only done within the framework of the applicable laws in this area or if we are ordered to disclose the information via a court decision.
The purpose of personal data
We record, process and use the personal data you have given us to respond to your enquiry, process your order or to provide you with access to specific information or offers. To be able to maintain our customer relationships, it may also be necessary for us or one of the service providers that we use to record, process and use personal data to be able to contact you about product offers that can be useful for your company, or to carry out online surveys that can help us to better meet your needs and wishes. We do not sell your personal data to third parties, and we do not market them in any other way. We also use anonymous data about your website behaviour to target advertising, so we can ensure that you, as far as possible, will only be shown relevant advertisements for Kohberg.
Newsletters and competitions
If we offer you to receive our newsletter, and you subscribe to it, we only record and process the personal data that you voluntarily give us. You accept these conditions when you subscribe. You may unsubscribe at any time from the newsletter by using the unsubscribe link at the end of each newsletter. Once you have subscribed to the newsletter, we will send you a confirmation e-mail. You will find a link in this e-mail that you must use to confirm your subscription. Once you have clicked on this link, your personal data will be used to an appropriate degree in advertising and marketing via our newsletter. The same applies when participating in competitions from Kohberg Bakery Group A/S.
If you contact us via our contact form, we will record and process the information that you enter on the form. We use this data to provide the information or services that you request, for example, support and advice on our product portfolio.
Registration to areas that require a log-in
If we offer access to an area of our website that requires a log-in, and you log-in to this area, we record, process and use your personal data without having to make the data anonymous. We do this to follow and evaluate your visit. You accept these conditions when you register. If you later no longer want this, you can disable or remove your access at any time by sending an e-mail to the e-mail address that appears under the “Contact” menu item.
Storing personal data
We store personal data given to us via our website until the purpose for which that data has been entrusted to us has been fulfilled. If required in relation to trade or tax purpose periods, certain data will be stored for up to 10 years.
Non-personal data that is automatically recorded
When you use our website, the following data is saved for organisational and technical reasons: the names of the pages you visit, the name of the browser and the operating system you are using, the date and time of your visit, the name of the search engine you are using, the names of downloaded files and your IP address. We evaluate this technical data anonymously and only use it for statistical purposes to continuously improve our website and to always make our online deals even more attractive. The anonymous data will be stored separately from personal data on secure systems and cannot be traced to an individual person. Your personal data and your privacy are always protected.
a) What are cookies exactly?
Cookies are small files that are stored when you visit websites on your computer, tablet or mobile phone. Cookies generally serve to develop more effective websites. Some cookies (session cookies) are automatically deleted when the browser is closed. Other cookies (persistent cookies or tracking codes) will be stored until a specific date, or until the temporary memory in your browser is deleted, that allows us to identify you as a returning visitor to our website. Most Internet browsers automatically accept cookies. However, you can very easily change the settings in your browser if you wish. You can find further information about cookies at www.allaboutcookies.org.
1. Guarantee a secure Internet environment.
2. Measure the effectiveness of our website and to improve user-friendliness and our customers’ online experience.
By assessing the way our customers use our online services, we can customise services to your needs. This means that, for example, we can see when a process is too complicated, and users therefore abort what they are doing. With this knowledge, process steps can be simplified and made more user-friendly.
As described in our cookie summary, we use, among other things, Facebook and Google to advertise Kohberg.dk. When you visit our website, these systems automatically collect knowledge about which pages you have visited. This data is used to target the advert, but it is only processed in an anonymous and aggregate form. If you do not wish to be exposed to targeted marketing, you can read below how to block these cookies.
Below is a list of which cookies are currently set and for what purpose, so you can clearly see how the cookies are used to make your visit to the website better and so you can make an informed choice whether or not to allow their use. If you still want to control or delete cookies, then you can do it via the settings in your Internet browser. Please note that it may affect the functionality of a website if you delete or block cookies. Many of the interactive features that the website offers are dependent on cookies and blocking or deleting cookies may prevent some features from working or reduce their usability. Different browsers use different methods for handling cookies. Follow the instructions from the Internet browser providers below to configure your browser settings *.
Microsoft Internet Explorer (IE) https://support.microsoft.com/da-dk/products/windows?os=windows-10
Google Chrome https://support.google.com/chrome/answer/95647?hl=da
Firefox http://support.mozilla.org/da/kb/enable-and-disable-cookies-website-preferences * Note: The instructions above are links directly to the Internet browser providers - No form of liability may be invoked against us if they are inaccurate.
Read more about the specific cookies we use here (and then link to http://www.kohberg.com/om-cookies or http://www.kohberg.dk/om-cookies depending on whether it is on kohberg.com or kohberg.dk)
The texts will be automatically updated with the specific cookie information.
c) Do you understand our cookies?
Integration of services and content from third-parties
It is possible that within our online deals there is content from third parties, such as videos from YouTube, Facebook, Google Tag Manager, Google Analytics, maps from Google Maps, RSS feeds or graphics.
Information about your Internet server’s location
The processing of data we receive via our websites is performed on servers in Denmark.
We have taken technical and organisational security measures to protect your personal data against loss, destruction, manipulation and unauthorised access.
Amendments to our data protection provision
We reserve the right to amend our security and data protection measures when it is necessary due to technical developments. In which case, we will adjust the data protection accordingly. Therefore, make sure that you are reading the current version of the data protection provision.
If you follow the external links that we offer on our website, this data protection provision does not apply to these links. When we use external links, we strive to ensure that they comply with our privacy and security standards. However, we have no influence on the compliance with the rules on data protection and security from other providers. We encourage you to check the data protection provisions of other providers via their own website.
Information law and the right of objection (rights of the person affected)
If you have any questions about Kohberg’s collection, processing and use of your personal data, we will at any time - as soon as possible and without charge - provide you with the information that we have stored on you. We will also be helpful if you want to correct, block or delete your data. This also applies if you have complaints, requests for information or common questions about data protection. In which case, we please ask that you write to Kohberg Bakery Group A/S, Kernesvinget 1, DK-6392 Bolderslev, Att.: Britt Hougaard. Alternatively, you can send an e-mail to email@example.com - Britt Hougaard, Marketing and Communications Manager.
The website is administered by and the data controller is:
Kohberg Bakery Group A/S
Company No. 11326943
Tel: +45 74 64 64 00
This policy was last amended on 4th April 2018.